When I get with a team the first thing I do is watch for conflict. When I pose a question I observe who speaks, who glances at who and what isn't being said. This gives me a real insight into how healthy
Continue readingYesterday I met with a CEO of a national brand. She had just completed her interview with Investors in People assessors and was hoping to maintain gold status. One of the questions that was asked left
Continue readingControlling Managers are everywhere and they have told me some great reasons why they do what they do. Thankfully most of them are smart enough to realise that their own justifications are feeding their
Continue readingTrust is essential in leadership and followership. The word trust seems to come up time and time again in my conversations with leaders. When we talk, leaders say, “of course, we have high trust
Continue readingFear as a management tool is common place still. Even though it’s impact is so negative on every level, fear is still the foundation of many managers toolkit. It’s not their fault, but I often
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